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Terms of service

OVERVIEW

Welcome to Zainab Parfum!

The terms “we”, “us” and “our” refer to Zainab Parfum. Zainab Parfum operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zainab Parfum is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

To use the Services, including accessing or browsing our online store or purchasing products offered by us, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information provided is accurate, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all account activity under your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately display our fragrances and products in our online store. However, actual product packaging, colors, and presentation may vary slightly depending on your device display settings.

We do not guarantee that the appearance or fragrance experience of products purchased by you will exactly match your expectations.

All product descriptions, pricing, and availability are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Zainab Parfum reserves the right to accept or decline your order for any reason at its discretion.

Orders are confirmed only after successful payment processing and order acceptance by us.

Please review your order carefully before submitting it, as cancellation or modification requests may not be accommodated once the order is placed.

Your purchases are subject to our No Return, No Refund & No Cancellation Policy.

You represent and warrant that your purchases are for personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

Unless otherwise stated, product prices do not include taxes, shipping charges, customs duties, or import fees.

You agree to provide accurate and complete billing and payment information for all purchases made through our Services.

You further represent that:

  • The payment information you provide is accurate and valid;
  • You are authorized to use the selected payment method;
  • Charges incurred by you will be honored by your payment provider.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. Delivery timelines are estimates only and are not guaranteed.

Once products are handed over to the shipping carrier, the risk of loss and title transfers to you.

For more information, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including logos, branding, text, graphics, product images, videos, designs, and website content are the intellectual property of Zainab Parfum or its licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, transmit, or exploit any part of the Services without prior written consent.

All rights not expressly granted are reserved by Zainab Parfum.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we neither monitor nor control.

Your use of such tools is entirely at your own risk and subject to the terms of the respective third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services. We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites.

Your interaction with such third-party services is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Zainab Parfum is powered by Shopify, which enables us to provide the Services to you.

However, all purchases and transactions are made directly with Zainab Parfum and not with Shopify. Shopify shall not be held liable for any claims, damages, or disputes arising from purchases made through our store.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process certain information related to your use of the Services.

You can review Shopify’s privacy practices here:

Shopify Privacy Policy

SECTION 11 - FEEDBACK

If you submit reviews, feedback, suggestions, or other content to us, you grant Zainab Parfum the right to use, reproduce, publish, and distribute such content without restriction or compensation.

You agree that your feedback will not violate any third-party rights or contain unlawful, abusive, or misleading material.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and cancel or modify orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use the Services:

  • For unlawful purposes;
  • To violate intellectual property rights;
  • To spread malware or harmful code;
  • To engage in fraudulent or misleading activities;
  • To interfere with the security or operation of the Services.

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 - TERMINATION

We reserve the right to terminate or suspend your access to the Services at any time without notice if we believe you have violated these Terms.

Any obligations or liabilities incurred prior to termination shall survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Zainab Parfum, its affiliates, employees, partners, licensors, and service providers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Zainab Parfum, Shopify, and their affiliates from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and Zainab Parfum regarding your use of the Services.

Failure by us to enforce any right shall not constitute a waiver of that right.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without prior written consent.

We may assign or transfer these Terms without notice.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of Delhi, India.

SECTION 22 - HEADINGS

The headings used in these Terms are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting updates on our website.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Zainab Parfum

📧 zainabparfumstore@gmail.com
📞 +91 7982589371

📍 15/51 Punjabi Bagh West, Delhi – 110026, India

GSTIN: 07ARHPS9535J3Z2