Refund policy

No Return, No Refund & No Cancellation Policy

Last Updated: 15 May 2026

At Zainab Parfum, we are committed to delivering premium fragrances and a luxury shopping experience. Due to the nature of perfume and personal care products, we follow a strict No Return, No Refund, and No Cancellation Policy.

No Returns

For hygiene, safety, and authenticity reasons, we do not accept returns on perfumes or fragrance products once an order has been delivered. We request customers to carefully review all product details before placing an order.

No Refunds

We do not offer refunds for any reason, including but not limited to change of mind, incorrect product selection, fragrance preference, or delays caused by third-party logistics providers.

No Cancellations

Once an order is confirmed, it cannot be cancelled, changed, or modified. Orders are processed immediately to ensure timely dispatch and product availability.

Damaged or Incorrect Products

In the rare event that your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with clear photos and your order details. We will review the issue and provide a resolution at our discretion.

Contact Us

For any assistance, please contact us:

📧 zainabparfumstore@gmail.com
📞 +91 7982589371

📍 15/51 Punjabi Bagh West, Delhi – 110026, India

GSTIN: 07ARHPS9535J3Z2